How do I collect my winning items?
The default method for obtaining your items is by picking them up at our warehouse.
FRI 10 AM - 5 PM
SAT 9 AM - 1 PM.
4311 Hwy 146, Bacliff, TX 77518
If you cannot pick up your items within these hours or prefer your items to be shipped, we offer shipping solutions detailed below.
Shipping services are available upon request.
If you wish to have your items shipped rather than picking them up, here's how you can request this service:
Our team will carefully package your items.
We aim to send all requested shipments out on the following Monday, unless it falls on a holiday.
Once the items are shipped, we will charge the shipping fees to your card on file.
For more details on how to request shipping and the associated costs, please refer to the sections below.
What is Shippable?
Shipping is available for small items; however, shipping fees will apply.
Items must fit within the specified dimensions to qualify for USPS Flat Rate boxes.
For items that don't fit, we use a variable cost model based on size, weight, and destination via UPS.
Large Items & Furniture
We do not offer shipping for large items or furniture. These items must be picked up in person.
If you are not able to pick up or have the means to move the large item(s) won, we have a delivery service available, fees apply
Firearms & Ammunition
Shipping for firearms and ammunition is available.
Firearms can be shipped to another FFL dealer, with all shipping arrangements made by the holding FFL dealer.
Please refer to the item's description to determine which of our two FFL Dealer locations to contact for your firearm.
General Shipping Details
We default to shipping via USPS/UPS Ground unless another method is requested.
The typical shipping time for USPS/UPS Ground ranges from 2 to 8 days.
For shipping costs under $50, items will automatically be shipped in the most economical way.
Shipping costs above $50 will require confirmation prior to shipping.
USPS Flat Rate Shipping Options
To determine your shipping method, your item(s) would need to fit the specified dimensions below for USPS Flat Rate options. Should your item exceed these dimensions, UPS shipping is available, with costs varying based on weight, dimensions, and destination.
6 x 10 in. & under 1 lb
8 x 5 x 1.75 in.
11 x 8 x 6 in.
12 x 12 x 5 in.
UPS Variable Cost
To estimate shipping costs via UPS, please utilize our handy UPS Shipping Calculator.
SHIP FROM City: Bacliff
SHIP FROM Zip Code: 77518
Packaging Type: Select "Your Packaging"
Included in the Cost!
Included insurance up to $100 for bubble mailers, Flat Rate Boxes & UPS packages.
Additional insurance can be requested at $2.50 per $100 increments.
Filing an Insurance Claim
In the unfortunate event that your items are damaged during shipping or if your package is not received, UPS/USPS provide coverage options to protect your purchases. You have up to 60 days from the shipping date to file a claim and it is the buyer's responsibility to initiate and file the claim within the stipulated time frame.
If you need to file a claim due to damage or loss during shipping:
For those unable to pick up their winning items or prefer the convenience of direct delivery, we offer a delivery service for any item within a 60-mile radius of Kemah, TX. This service is designed to provide you with an easy, hassle-free option to receive your items directly to your doorstep.
Eligibility: Delivery is available for any item, including large items and furniture, within the specified radius.
Fees: A delivery fee is applicable and is based on the distance from our warehouse and the size and number of items to be delivered. This fee will be communicated to you at the time of purchase.
Payment for Delivery
Card on File: For your convenience, we can charge the delivery fee to the card on file for the purchase.
Cash on Delivery: If you prefer, you may also pay the delivery fee in cash upon receipt of your item(s).