Two ways to verify if you won a particular or any lot(s):

(1) Check your inbox or spam folder to see if you received an invoice from LL Auctions. The Subject line would start with: "Unpaid Invoice: Receipt: Auction"

(2) Visit www.texasauctions.biz --> log in --> Click on your name on the Top Bar --> Click "Past Bids" --> Change the drop-down that says "All Status" to "Winning/Won" & it will separate the items you won by the Auction.

If you need further assistance, please call Hi-Bid directly at 844-775-4774

This is only provided when it is stated or photoed, if we don't mention then it does not have one or we weren't given one.

Please email us at info@texasauctions.biz, the following information

(1) Attach your invoice; If you do not have your invoice, we will need to know the Auction Number and the Full Name associated with the account.

(2) Attach a picture of what you received

(3)Indicate the item #

(4) Attach a link to the item as shown on our website: Go to texasauctions.biz--> Click "Past Auctions" -> Open the corresponding auction-> Locate the lot # in question--> RIGHT click on the image and "Copy Link Address"

We will review this information and get back to you.

Our apologies if any lots you won at our auction were not in the condition you anticipated. We do our best to quality check each and every lot that passes through our auction house and give a proper indication about their accurate working order to the best of our knowledge and expertise OR if the item was not tested. Furthermore, you can always refer to both the description and photos for more specifics on each lot's features and overall condition. We also now provide 2 days per week where you can come in and individually inspect any items you are interested in on Friday and Saturday during our preview hours. Please understand that the nature of any used consignment auction comes with the understanding that all items are being sold “as-is” in their current condition. These are the terms you agree to when you register to bid on each online auction and we HIGHLY recommend viewing the items in person if you have any specific concerns before bidding.

If damage occurred during shipping, all shipped items are insured to at least 50$ (unless you requested & paid for additional coverage) and you are able to file a claim. You have 60 days from the shipping date to file a claim. Please refer to the following guide we have created to assist you in filing a claim for any damages that may have occurred during shipping or if your package was never received:

https://docs.google.com/document/d/1sVuxb6CI9LcDfQKFhlrAr6_fGIZrwhiVKgEqb8FhZSM/edit?usp=sharing

Most ammunition is marked on the rim of the shell, cartridge, and/or on the Box, which would be available in the photos if it was available to us. Some of the older ammunition or reloads are not stamped, thus that information is not provided to us. We will show as many pictures of markings and sizes as we are able. The information we have been provided will be found in either the photo or the description.