
Frequently Asked Questions
Click from the list of 7 Categories to view the relevant questions
Click the Number on the LEFT to view the Answer
Use the Search Bar Below to search for a specific question
Email us at info@texasauctions.biz if you have any other questions
Frequently asked questions
- 01
Please visit our website at TexasAuctions.biz. Click on the "Login / New Bidder" button at the top of the screen, then click "REGISTER HERE" & follow the prompts that are provided.
If you need further assistance, please call Hi-Bid directly at 844-775-4774
It is VERY important that you provide a valid email since you will be notified via email with an invoice if/when you win the item(s).
For each new weekly auction, you will be prompted to select/verify your payment option, you have the option to leave us "Notes to the Auctioneer" (if you prefer shipping or to pay by cash) and to review/accept the Terms and Conditions.
- 02
We have been told that it looks like there is only one item listed for bidding. That is because they are looking at the list of auctions that are live instead of the list of items for bid. We typically only have one auction that is Live, but on Wednesday nights, we have one auction that is closing and one that just went live. So the main screen will show two auctions.
The point we are trying to make is that you have to click on any of the following to open up that auction to see the individual items:
(1)The Auction's Name (in the blue bar)
(2) Click "View Catalog" (in the bottom RIGHT corner in maroon)
(3) The Lot Item's Image (this image shuffles to a new image every time you visit the website)
(4) "Bidding Open" button (the green button)
(5) "Online-Only Auction" button (the red button)
(6) "Lot List" (in blue above the search box)
- 03
- 04
FOR BIDDING:
---Yes. Each and every item won on our auction site will incur a 13% buyer's premium fee as well as state sales tax.
(1) BUYERS PREMIUM: (13%) It is the percentage you pay to use our website to purchase items and it allows us to cover the cost of what we pay to use the platform to host the auction. When placing a bid, our website has an automated calculator that shows you what the total expected amount would be including the Buyer's Premium. You can find this information below the "CONFIRM BID" Button.
(2) SALES TAX: Unless you provide us via email your Sales Tax Exemption Permit & fill out a valid signed resale tax form with us. You will need to add your sales tax number to the "Notes to Auctioneer" when registering for each auction.
(3) MISC:
---We cannot combine invoices for different auctions.
---Once invoices are generated, we will process your payment unless instructed that you will be paying with cash.
---MasterCard, Visa, American Express, or Discover are accepted.
---2.5% processing fee is added to purchases over $500.
---You may see a temporary $1 charge to your card on file. This is to verify your account and that you are not a robot. This amount will be refunded to your account.
FOR CONSIGNMENT:
(1) We charge a flat $1 per lot processing fee for both pick-ups and drop-offs when lotting your items, as stated in your consignment contract.
- 05
You are more than welcome to bid on a firearm with us as long as you are legally able to own a firearm. All local, state & federal gun laws apply.
PROCESS: As far as buying the item, you bid on the item the same way as any other item and if you do win the highest bid, you will pick it up from the FFL dealer that is listed on the gun's description BY APPOINTMENT ONLY. A background check will be performed and the necessary paperwork will be filed with an FFL dealer prior to the release of the firearm to your possession.
FEE: A 25.00 fee will be added to the invoice, this is to cover any handling, transfer fees, or background check.
PREVIEW: The firearm can be previewed by appointment at the FFL dealer's location, not at LL Auction's warehouse.
PICK UP: Firearms will NOT be picked up at our warehouse, but will be required to be picked up at the FFL Dealer's location that is listed in the item's description after paying the FFL fee & completing the required steps.
MISC:
---Firearms have not been checked or certified by a gunsmith. As always, it is sold as is, where is, and is your responsibility to verify its condition before firing.
---If you are not supposed to own/possess a firearm or for any reason cannot pass any required background check, please do not bid. There is no refund if you are unable to meet these requirements.
- 06
Setting a max bid is easy!
1. Click on the blue "Bid" button
2. Type in your"New Max Bid" or hit the "+" button to go up to the max amount you would be willing to pay
3. Click the "Confirm Bid" button and then you're all set.
4. The website will automatically & incrementally increase your bid until your competition exceeds your max bid amount, or until you've won!
**Please note, the website will NOT automatically jump to your max bid; the website will INCREMENTALLY increase your bid automatically if someone outbids you. (Please see the increments below) This is an easy way to set it and forget it for any lots you're interested in!
Bid Amount Bid Increment.
$0.00 - $18.00 $2.00
$18.01 - $95.00 $5.00
$95.01 - $390.00 $10.00
$390.01 - $980.00 $20.00
$980.01 - $9,999,999.99 $100.00
- 07
Unfortunately, due to the nature of our consignor's request to set a private, minimum reserve price, we are unable to disclose that information. You are more than welcome to set whatever max bid you are comfortable with and keep a look out for the orange exclamation point icon to turn into a green check mark, which will read "reserve met". That is the only way of knowing that a bid has exceeded the set reserve price. Sorry, we cannot provide you with any further information.
- 08
Once a bidder presses "confirm", they are agreeing to the Terms & Conditions, which state that "Bids cannot be withdrawn or retracted." We have this in place because other bidders notice when a price drops instead of increases and then LL Auctions gets accused of all sorts of accusations. Thus, this is a very important clause in our Terms & Conditions.
If there is still time remaining before the item closes, you very well may be outbid and will not have to worry. If your bid ends up being the winning bid, we can re-list the item for you at a 30% commission rate.
- 09
- 10
We host online auctions every week at www.texasauctions.biz
New auctions open: Every Tuesday & Wednesday at 7:00 PM
Closing times: Each auction runs for one full week and ends the following Tuesday or Wednesday at 7:00 PM
To make sure you never miss out, set a recurring alarm on your phone for 6:50 PM every Tuesday & Wednesday—that way you’ll have time to log in and check out the latest items.
- 11
Each item shows exactly how much time is left before bidding closes, and once it closes, no more bids can be placed. To avoid being outbid at the last second, we recommend setting a reminder or alarm for about 2 minutes before the item ends. This gives you time to check if you’re still the highest bidder and place a final bid if needed.
For extra peace of mind, also set a recurring reminder every Tuesday & Wednesday at 6:50 PM. That way you’ll always remember when new auctions go live and can jump in right at the start on www.texasauctions.biz
- 12
This message appears when the reserve price was not met.
🔴 If the red reserve icon never turned green, the consignor has the option to either:
-Lift the reserve and sell the item, or
-Relist it in a future auction.
💡 How to confirm:
Check your invoice: If the item isn’t listed, the reserve wasn’t met.
No invoice? That means the item did not sell.
- 13
A “pending” bid usually means another auction house has flagged your account, which lowered your bidder score. Our system automatically blocks bidders with negative scores.
✅ If this happens to you:
1. Take a screenshot of the pending message.
2. Email it to info@texasauctions.biz
3. We’ll review your account notes and see if we can get you approved.





.png)

.png)
.png)
.png)