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Frequently Asked Questions
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Frequently asked questions
SELLING
- 01First, we ask that you please send us pictures of the rooms or a general overview picture of the items you are interested in selling. You can text or email us the images. (info@texasauctions.biz or 715-243-6136) We don't ask for specific details in the photos. We are trying to determine if we are the best route for selling your particular items and what type of vehicle we would need if we were picking up the items from you. We may also schedule an in-person walk-through prior to scheduling a time to take your items in.We can assess your belongings and explain the auction process so that you can comfortably make a decision that you feel good about.From there, we have two different options: we can schedule a date and time for you to drop off your items at the warehouse at 4511 Hwy 146 Bacliff TX 77518 or we also offer a pickup service for a larger commission split. Both require appointments.If you prefer the pickup service route, we will need to know the quantity you wish to consign so we know how large of a moving vehicle will be required. Will it all fit in the back of a pickup truck, in a one car garage or will it be an entire estate? We ask that you have all the small items boxed up and in one room (preferably the garage) for when we come to pick up your items. You do not have to individually wrap each item; just to where your items won't be damaged during transport.We charge a commission rate of the final sale price, depending on the type of items being sold & if the items are dropped off vs. picked up.
- 02It's easy.We'll send you an electronic consignment agreement.You can:• Drop off your items• Schedule a large-item appointment• Arrange a load-up serviceWe handle the photography, descriptions, marketing, buyer payments, and shipping.You'll receive updates throughout the process and payment after your items sell.
- 03We have two different options: we can schedule a date and time for you to drop off your items at the warehouse at 4511 Hwy 146 Bacliff TX 77518 or we also offer a pickup service for a larger commission split. Both require appointments.If you prefer the pickup service route, we will need to know the quantity you wish to consign so we know how large of a moving vehicle will be required. Will it all fit in the back of a pickup truck, in a one car garage or will it be an entire estate? We ask that you have all the small items boxed up and in one room (preferably the garage) for when we come to pick up your items. You do not have to individually wrap each item; just to where your items won't be damaged during transport.We charge a commission rate of the final sale price, depending on the type of items being sold & if the items are dropped off vs. picked up.
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- 06QUANTITY: If you need us to pick up your items to sell in our auctions, we will need to know the quantity you wish to consign so we know how large of a moving vehicle will be required. Will it all fit in the back of a pickup truck, in a one car garage or will it be an entire estate?PREPARATION: We ask that you have all the small items boxed up and in one room (preferably the garage) for when we come to pick up your items. You do not have to individually wrap each item; just to where your items won't be damaged during transport.COST? Our pickup services are only an elevated commission rate. It is typically a 10 to 15% increase in commission than our Drop-off commission rate. We do NOT charge you per hour for our time, diesel, labor, location, or quantity we are picking up.
- 07We are happy to lift this requirement if the item(s) has/have a combined market value over 250$. It has to be understood that our overhead and cost to consign 1 or 2 items would exceed the consignment percentage we would receive if we always took a small quantity of small items, thus why we request to have a minimum of 10 items to help at least cover our cost & supplies needed to clean, photo, describe, upload, move items around our warehouse, invoice, +/- ship, staff our pick up days, mail checks to multi-estate consignors, etc.
- 08Checks and an itemized invoice will be MAILED OUT the following Wednesday after the auction closes UNLESS you notify us via email that you prefer to PICK UP your check from our warehouse the following FRIDAY or SATURDAY during business hours only.FOR EXAMPLEAuction Closes (Sept 15)All Checks Mailed the NEXT Wednesday (Sept 22) UNLESS you notify us.Check Pick-up available the NEXT Friday or Saturday (Sept 24 & 25).Please notify us by the TUESDAY after the auction closes if you prefer to pick up your check.When your seller payment is ready, you will receive a text message indicating whether your check has been mailed or is ready for pickup. To request a status update or select pickup, please email info@texasauctions.biz.
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- 10Yes, but you must notify us at the time of scheduling your drop-off appointment AND you must label the top and bottom of your totes with your first and last name.They will be available for pick-up after we are able to unpack your items. We will give you a call, so please give us a good time to call you. They would need to be picked up within a two-day period after they are unpacked.The same notification process applies when we load up your items to sell and bring them to our warehouse. However, you will be responsible for coming to our warehouse to pick them up within two days of notifying you they are available for pick up.
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