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Shipping Information

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How do I collect my winning items?

The default method for obtaining your items is by picking them up at our warehouse.

Pick-up Hours:
FRI 10 AM - 5 PM
SAT 9 AM - 1 PM.
4311 Hwy 146, Bacliff, TX 77518

If you cannot pick up your items within these hours or prefer your items to be shipped, we offer shipping solutions detailed below.

Requesting Shipping

Shipping services are available upon request.
If you wish to have your items shipped rather than picking them up, here's how you can request this servic
e:

Post-Auction Process
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Review Shipping Costs

Utilize provided tools on this page to understand and estimate shipping costs

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Request to Pay By Cash

By Thurs 1pm or card on file will be charged

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Receive PAID Invoice

Once card payment clears

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Pick up Items

Or Request Shipping

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Shipping is Mailed

Please confirm your shipping address listed on invoice

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Shipping is Charged

Card on file will be charged

For more details on how to request shipping and the associated costs, please refer to the sections below.

What is Shippable?

Shipping Policies

Small Items

  • Shipping is available for small items; however, shipping fees will apply.

  • Items must fit within the specified dimensions to qualify for USPS Flat Rate boxes.

  • For items that don't fit, we use a variable cost model based on size, weight, and destination via UPS.

Large Items & Furniture

  • We do not offer shipping for large items or furniture. These items must be picked up in person.

  • If you are not able to pick up or have the means to move the large item(s) won, we have a delivery service available, fees apply

Firearms & Ammunition

  • Shipping for firearms and ammunition is available.

  • Firearms can be shipped to another FFL dealer, with all shipping arrangements made by the holding FFL dealer.

  • Please refer to the item's description to determine which of our two FFL Dealer locations to contact for your firearm.

General Shipping Details

  • We default to shipping via USPS/UPS Ground unless another method is requested.

  • The typical shipping time for USPS/UPS Ground ranges from 2 to 8 days.

  • For shipping costs under $50, items will automatically be shipped in the most economical way.

  • Shipping costs above $50 will require confirmation prior to shipping.

Shipping Costs

USPS Flat Rate Shipping Options

To determine your shipping method, your item(s) would need to fit the specified dimensions below for USPS Flat Rate options. Should your item exceed these dimensions, UPS shipping is available, with costs varying based on weight, dimensions, and destination.

Bubble Mailer

6x10 & under 1 lb

$10

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Items

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UPS Variable Cost

To estimate shipping costs via UPS, please utilize our handy UPS Shipping Calculator.

Calculator Settings:

SHIP FROM City: Bacliff​

SHIP FROM Zip Code: 77518​

Packaging Type: Select "Your Packaging"

Shipping Insurance

Included in the Cost!

  • Included insurance up to $100 for bubble mailers, Flat Rate Boxes & UPS packages.

  • Additional insurance can be requested at $2.50 per $100 increments.

Filing an Insurnace Claim

In the unfortunate event that your items are damaged during shipping or if your package is not received, UPS/USPS provide coverage options to protect your purchases. You have up to 60 days from the shipping date to file a claim and it is the buyer's responsibility to initiate and file the claim within the stipulated time frame.

If you need to file a claim due to damage or loss during shipping:

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Document and Contact

  • Take clear photos or videos to document any damage or loss.

  • Immediately contact LL Auctions customer support to report the issue.

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Review the Claim Guide

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Preserve the Evidence

Keep all original packaging and contents until the claim is resolved.

Delivery Options

For those unable to pick up their winning items or prefer the convenience of direct delivery, we offer a delivery service for any item within a 60-mile radius of Kemah, TX. This service is designed to provide you with an easy, hassle-free option to receive your items directly to your doorstep.

Delivery Area
& Fees

  • Eligibility: Delivery is available for any item, including large items and furniture, within the specified radius.

  • Fees: A delivery fee is applicable and is based on the distance from our warehouse and the size and number of items to be delivered. This fee will be communicated to you at the time of purchase.

Payment for Delivery

  • Card on File: For your convenience, we can charge the delivery fee to the card on file for the purchase.

  • Cash on Delivery: If you prefer, you may also pay the delivery fee in cash upon receipt of your item(s).

Please contact us to arrange for delivery service or for more information on the fees associated with your specific delivery.

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